This covers legal compliance, user obligations, privacy, and other key aspects relevant to Indian laws.
Last Updated: 16/07/2025
Welcome to Shaadi-s.com, a dedicated Indian matrimonial service provider company. By accessing or using our Website, you agree to comply with and be bound by the following **Terms and Conditions**. If you do not agree, please refrain from using our services.
1. Eligibility
- Users must be **18 years or older** and legally eligible for marriage under Indian law.
- Divorcees/widows/widowers may register with accurate marital status.
- Shaadi-s.com is strictly for **matrimonial purposes only**. Commercial, illegal, or dating activities are prohibited.
2. Registration & Account Security
- Provide **accurate, current, and complete** information.
- Do **not** impersonate others or create fake profiles.
- You are responsible for maintaining **account confidentiality**. Notify us immediately of unauthorized access.
- We reserve the right to **reject/terminate** accounts violating these Terms.
3. Privacy & Data Protection
- Our **Privacy Policy** governs personal data collection and usage.
- Profile information (name, photos, contact details) may be visible to other users.
- We do **not** guarantee absolute security; users share information at their own risk.
4. Prohibited Conduct
Users **must not**:
- Post false, defamatory, or abusive content.
- Harass, threaten, or exploit other members.
- Share obscene, religiously offensive, or caste-sensitive material.
- Use the Website for fraud, phishing, or commercial advertising.
- Violate any Indian laws (IT Act, 2000; IPC provisions).
5. Membership & Payments
- Free and premium membership plans are available.
- Fees are **non-refundable** unless required by law.
- Automatic subscription renewals may apply; users must cancel manually if needed.
6. All-Inclusive, Transparent Pricing
To ensure complete transparency, please note that all quoted prices for our matrimonial packages are exclusive of GST. A 18% GST charge will be applied to the final invoice.
*Disclaimer: All package prices are subject to an 18% GST charge.
Note: Final pricing includes 18% GST as per government regulations.
7. Third-Party Links & Liability
- We are **not responsible** for external websites linked from Shaadi-s.com.
- Verify member backgrounds independently. We do **not** conduct criminal checks.
8. Termination
We may **suspend/terminate** accounts for:
- Breach of these Terms.
- Fraudulent or illegal activity.
- Complaints from other users.
9. Disclaimer of Warranties
- Profiles are user-generated; we **do not verify** all details.
- Shaadi-s.com is provided "as is" without warranties of accuracy or safety.
10. Limitation of Liability
We are **not liable** for:
- Misuse of personal data by other users.
- Marriage disputes or match outcomes.
- Technical errors, viruses, or service interruptions.
11. Governing Law & Disputes
- These Terms are governed by **Indian law**.
- Disputes will be subject to the **exclusive jurisdiction** of courts in Ranchi, Jharkhand (India).
12. Changes to Terms
We may update these Terms periodically. Continued use constitutes acceptance of revisions.
13. Contact Us
For questions or grievances:
Email: support@shaadi-s.com]
Address: 2nd Floor, Parasar Tower Piska More, Ratu Road, Ranchi-834001(Jharkhand)
---
Additional Recommendations:
1. Include a Grievance Officer(Required under IT Rules, 2021):
- Name: Satya
- Email: s7shaadi@gmail.com
- Response Time: 15–30 days.
2. Refund Policy: Visit our "Refund Policy" webpage.
3. Force Majeure Clause: Shaadi-s.com shall not be held liable for any failure or delay in performance of its obligations under these Terms and Conditions due to events beyond its reasonable control. Such events include, but are not limited to: natural disasters (e.g., floods, earthquakes), acts of God, war, terrorism, government regulations or restrictions, strikes or labor disputes, internet outages, server down or any other unforeseen circumstance that renders the operation of the website or its services impossible or impracticable.
In the event of such a Force Majeure occurrence, Shaadi-s.com will make reasonable efforts to resume service as soon as practically possible and will notify users of any prolonged interruption.